Company Overview: Lumina is a leading social media marketing firm known for delivering tailored solutions and innovative strategies that ensure standout results across digital platforms. Our team of passionate professionals collaborates closely with clients, leveraging our expertise to enhance brand visibility and foster growth in the digital landscape. As the preferred partner in today’s competitive market, Lumina is committed to delivering exceptional results and helping businesses achieve their marketing goals.
Responsibilities:
- Social Media Strategy and Execution: Develop and implement strategic social media plans to enhance brand engagement and reach. Manage all social media channels by curating relevant content, scheduling posts, and monitoring interactions.
- Virtual Event Coordination: Organize and coordinate virtual events, ensuring all digital materials and platforms are prepared to deliver seamless online experiences.
- Online Relationship Building: Engage with customers through social media platforms, initiating discussions and creating a welcoming online environment to foster positive relationships.
- Content Creation: Collaborate with the team to produce compelling and brand-aligned content for various social media platforms, including posts, stories, and videos.
- Customer Interaction: Proactively respond to customer inquiries and comments on social media, providing information and support to enhance user experience and brand loyalty.
- Analytical Reporting: Monitor social media performance using analytics tools to report on campaign results and identify opportunities for improvement.
- Creative Problem Solving: Address and resolve any issues that arise on social media platforms quickly and efficiently, maintaining a positive brand image.
Qualifications:
- Excellent Communication Skills: Proficient in verbal and written communication, essential for crafting engaging social media content and interacting with online communities.
- Strong Understanding of Social Media Platforms: In-depth knowledge of social media dynamics and algorithms to effectively manage and optimize platforms.
- Creative Flair: Ability to generate innovative ideas and eye-catching content that resonates with target audiences.
- Problem-solving Aptitude: Skilled at navigating challenges that may arise in a dynamic online environment and finding immediate solutions.
- Team Collaboration: Experience working remotely and effectively with a distributed team to achieve shared objectives.
- Relationship Building: Strong interpersonal skills to develop and nurture online relationships, encouraging community growth and engagement.
- Multitasking Skills: Capable of managing multiple social media channels and projects in a fast-paced, remote work setting.
Application Instructions: Please submit your application along with your resume through our online platform. We will review your qualifications and, if selected, contact you via email to proceed with the interview process.
Lumina is an Equal Opportunity Employer committed to fostering a diverse and inclusive digital workplace. All hiring decisions are made based on merit, without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected status.
Please note: This is a remote position, and candidates should be prepared to work from home. Applicants must possess the necessary authorization to work within the US. Unfortunately, we are unable to offer sponsorship at this time.